Transforming Feedback into Actionable Insights
About Us
Our Mission
At PromoScore Insights, our mission is to help small and medium businesses thrive. We do this by providing affordable, comprehensive feedback services that are tailored to the unique needs of each client. This custom feedback, combined with our decades of experience in various managerial roles across a number of sectors, enables us to provide you with specific insights that can really help your business. Most insight companies drop data on you and move on. We will not only decipher it, but provide you with the insight to be better.
Our Services
Customer Feedback
Employee Engagement
Employee Engagement
At PromoScore Insights, we specialise in unlocking valuable insights from customers. Through Net Promoter Score (NPS) and comprehensive surveys, we help businesses understand what drives customer satisfaction and loyalty. Our analysis goes beyond data collection, providing actionable strategies to enhance the customer experience and drive business growth.
Employee Engagement
Employee Engagement
Employee Engagement
Engaged employees are the backbone of a successful business. We go beyond surface-level assessments to delve deep into employee happiness and engagement levels. Partner with us to foster a positive workplace culture and implement meaningful changes based on genuine employee feedback. We believe in providing actionable insights that drive real improvements, rather than simply placing a sticker on the front door.
Mystery Shopping
Employee Engagement
Recruitment Solutions
See your business through the eyes of your customers with our mystery shopping services. Identify areas for improvement and enhance the overall customer experience with actionable insights. Our detailed reports provide valuable feedback to drive operational excellence and customer satisfaction.
Recruitment Solutions
Shoulder to Shoulder Consulting
Recruitment Solutions
Hiring new employees while keeping on top of data protection laws is an all consuming process, especially when recruiting for multiple roles or site locations. We can help support you with your very own recruitment portal without the extortionate fees of the big recruiting agencies. We're also there to aid you with recruiting and interviewing candidates if you wish.
Operational Audits
Shoulder to Shoulder Consulting
Shoulder to Shoulder Consulting
Popular amongst our partners who own multiple franchise stores and unable to get around them all on a regular basis, we can support with site visits to conduct essential business health checks. From health and safety compliance monitoring, to paperwork audits to standards checks and much more, we are here to help. Our tech team can build audit and survey systems also to help your needs.
Shoulder to Shoulder Consulting
Shoulder to Shoulder Consulting
Shoulder to Shoulder Consulting
Looking for personalised support tailored to your business needs? Our team of experts offers hands-on consulting services to help you navigate challenges and seize opportunities. From strategic planning to implementation support, we're here to guide you every step of the way.
